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Shop order guide

Track a Xiaomi Store (mi.com) order

Xiaomi Store (mi.com) shows tracking inside your orders. To follow a parcel outside the app, you need the courier's tracking number (AWB) — not the Xiaomi Store (mi.com) order ID.

अपना Xiaomi Store (mi.com) पार्सल ट्रैक करें

AWB, वेबिल, कंसाइनमेंट या ट्रैकिंग ID — शॉप का ऑर्डर ID नहीं।

How to find the tracking number

  1. Open the Xiaomi Store (mi.com) app or website and go to your orders (usually under Account or Profile).
  2. Choose the order and open its tracking or shipment details.
  3. Note the courier name and copy the AWB / tracking number shown with it (it also appears in the shipping SMS or email).
  4. Paste the number into the tracker on this page and, if asked, choose the courier shown in the app.

Who delivers Xiaomi Store (mi.com) orders

    Xiaomi Store (mi.com) sends orders with different courier partners depending on the product and location. The order details name the courier for your parcel.

    Common problems

    No tracking number yet

    The order hasn't been handed to a courier. The tracking number appears in the order details once it ships.

    Tracking number shows no updates

    New shipments can take up to 24 hours to appear on the courier's tracker. Check the number for typos and try the courier's official tracker.

    Delivered but not received

    Report it from the order page in Xiaomi Store (mi.com) as soon as possible — shops usually have a short window for delivery complaints.

    Xiaomi Store (mi.com) tracking FAQs

    Can I track a Xiaomi Store (mi.com) order with the order ID?

    Only inside Xiaomi Store (mi.com). Couriers and CheckMyOrder track parcels by the courier's tracking number, which you'll find in the order details after dispatch.

    CheckMyOrder is not affiliated with Xiaomi Store (mi.com). For cancellations, refunds, returns or delivery complaints, contact Xiaomi Store (mi.com) support from your order page.