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Shop order guide
Track a The Souled Store order
The Souled Store shows tracking inside your orders. To follow a parcel outside the app, you need the courier's tracking number (AWB) — not the The Souled Store order ID.
अपना The Souled Store पार्सल ट्रैक करें
How to find the tracking number
- Open the The Souled Store app or website and go to your orders (usually under Account or Profile).
- Choose the order and open its tracking or shipment details.
- Note the courier name and copy the AWB / tracking number shown with it (it also appears in the shipping SMS or email).
- Paste the number into the tracker on this page and, if asked, choose the courier shown in the app.
Who delivers The Souled Store orders
The Souled Store sends orders with different courier partners depending on the product and location. The order details name the courier for your parcel.
Common problems
No tracking number yet
The order hasn't been handed to a courier. The tracking number appears in the order details once it ships.
Tracking number shows no updates
New shipments can take up to 24 hours to appear on the courier's tracker. Check the number for typos and try the courier's official tracker.
Delivered but not received
Report it from the order page in The Souled Store as soon as possible — shops usually have a short window for delivery complaints.
The Souled Store tracking FAQs
Can I track a The Souled Store order with the order ID?
Only inside The Souled Store. Couriers and CheckMyOrder track parcels by the courier's tracking number, which you'll find in the order details after dispatch.
CheckMyOrder is not affiliated with The Souled Store. For cancellations, refunds, returns or delivery complaints, contact The Souled Store support from your order page.