यह पेज अभी सिर्फ़ अंग्रेज़ी में उपलब्ध है। हिंदी होम पेज पर जाएँ
Shop order guide
Track a PharmEasy order
PharmEasy shows tracking inside your orders. To follow a parcel outside the app, you need the courier's tracking number (AWB) — not the PharmEasy order ID.
अपना PharmEasy पार्सल ट्रैक करें
How to find the tracking number
- Open the PharmEasy app or website and go to your orders (usually under Account or Profile).
- Choose the order and open its tracking or shipment details.
- Note the courier name and copy the AWB / tracking number shown with it (it also appears in the shipping SMS or email).
- Paste the number into the tracker on this page and, if asked, choose the courier shown in the app.
Who delivers PharmEasy orders
Some PharmEasy orders are delivered by PharmEasy's own or partner delivery team, which may not have a public courier tracker. For those, use the PharmEasy app.
Common problems
No tracking number yet
The order hasn't been handed to a courier. The tracking number appears in the order details once it ships.
Tracking number shows no updates
New shipments can take up to 24 hours to appear on the courier's tracker. Check the number for typos and try the courier's official tracker.
Delivered but not received
Report it from the order page in PharmEasy as soon as possible — shops usually have a short window for delivery complaints.
PharmEasy tracking FAQs
Can I track a PharmEasy order with the order ID?
Only inside PharmEasy. Couriers and CheckMyOrder track parcels by the courier's tracking number, which you'll find in the order details after dispatch.
CheckMyOrder is not affiliated with PharmEasy. For cancellations, refunds, returns or delivery complaints, contact PharmEasy support from your order page.