यह पेज अभी सिर्फ़ अंग्रेज़ी में उपलब्ध है। हिंदी होम पेज पर जाएँ
Shop order guide
Track a Pepperfry order
Pepperfry shows tracking inside your orders. To follow a parcel outside the app, you need the courier's tracking number (AWB) — not the Pepperfry order ID.
अपना Pepperfry पार्सल ट्रैक करें
How to find the tracking number
- Open the Pepperfry app or website and go to your orders (usually under Account or Profile).
- Choose the order and open its tracking or shipment details.
- Note the courier name and copy the AWB / tracking number shown with it (it also appears in the shipping SMS or email).
- Paste the number into the tracker on this page and, if asked, choose the courier shown in the app.
Who delivers Pepperfry orders
Some Pepperfry orders are delivered by Pepperfry's own or partner delivery team, which may not have a public courier tracker. For those, use the Pepperfry app.
Common problems
No tracking number yet
The order hasn't been handed to a courier. The tracking number appears in the order details once it ships.
Tracking number shows no updates
New shipments can take up to 24 hours to appear on the courier's tracker. Check the number for typos and try the courier's official tracker.
Delivered but not received
Report it from the order page in Pepperfry as soon as possible — shops usually have a short window for delivery complaints.
Furniture delivery and assembly
Large furniture is often delivered by a delivery team that books a slot with you; follow it on the order page.
Pepperfry tracking FAQs
Can I track a Pepperfry order with the order ID?
Only inside Pepperfry. Couriers and CheckMyOrder track parcels by the courier's tracking number, which you'll find in the order details after dispatch.
CheckMyOrder is not affiliated with Pepperfry. For cancellations, refunds, returns or delivery complaints, contact Pepperfry support from your order page.