Shop order guide
Track a Snapdeal order
Snapdeal shows tracking inside your orders. To follow a parcel outside the app, you need the courier's tracking number (AWB) — not the Snapdeal order ID.
Track your Snapdeal parcel
How to find the tracking number
- Open the Snapdeal app or website and go to your orders (usually under Account or Profile).
- Choose the order and open its tracking or shipment details.
- Note the courier name and copy the AWB / tracking number shown with it (it also appears in the shipping SMS or email).
- Paste the number into the tracker on this page and, if asked, choose the courier shown in the app.
Who delivers Snapdeal orders
Snapdeal sends orders with different courier partners depending on the product and location. The order details name the courier for your parcel.
Common problems
No tracking number yet
The order hasn't been handed to a courier. The tracking number appears in the order details once it ships.
Tracking number shows no updates
New shipments can take up to 24 hours to appear on the courier's tracker. Check the number for typos and try the courier's official tracker.
Delivered but not received
Report it from the order page in Snapdeal as soon as possible — shops usually have a short window for delivery complaints.
Snapdeal tracking FAQs
Can I track a Snapdeal order with the order ID?
Only inside Snapdeal. Couriers and CheckMyOrder track parcels by the courier's tracking number, which you'll find in the order details after dispatch.
CheckMyOrder is not affiliated with Snapdeal. For cancellations, refunds, returns or delivery complaints, contact Snapdeal support from your order page.